.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Development Honor for Artificial Intelligence Contact Centers and also named an Innovator in 2 Aragon Investigation Globe rumors: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The business was recognized as the most critical provider in the artificial intelligence Broker Platforms report.At the center of Five9’s development is their eyesight for The brand new CX, where Artificial Intelligence Brokers and also AI-empowered Human Brokers work together to supply hyper-personalized customer experiences. The firm lately presented brand-new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of technology in market advancement and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Analysis Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise called an Innovator in The Aragon Analysis World for AI Agent Operating Systems in the ICC, 2025 and also Aragon Investigation Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has actually been actually named a champion of the 2024 Aragon Research Study Technology Award for Artificial Intelligence Contact Centers. In addition, Five9 has actually been called a Leader in pair of Aragon Analysis Planet files: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. This awareness coming from Aragon Research emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 report openings Five9 as the most
calculated provider rated in
the record, acknowledging Five9 s calculated sight for AI-driven innovation in CX. At the center of this advancement is actually Five9’s goal for The NEW CX where AI Professionals and AI-empowered Human being Brokers team up to provide hyper-personalized, easy customer adventures. Through empowering organizations to deliver transformative customer interactions while minimizing expenses and also enhancing productivity, Five9 is actually setting new specifications for AI-powered options in the get in touch with facility sector.
AI is actually fundamental for generating awesome customer experiences, and our company are honored to become determined by AragonResearch study as impressive for our initiatives to thrust the intelligent call facility forward, said Jonathan Rosenberg, Main Modern Technology Police Officer and also Chief of AI, Five9. Our concentration has actually been actually, and are going to remain to be, aiding services deliver those expertises along with simple tools and also capabilities. Along with each brand new development, our company take a step forward for both Five9 and also for the field all at once.
The Aragon Analysis Innovation award pinpoints carriers leveraging speculative use of innovation to not merely adjust as markets change, but to actively disrupt and also update exactly how their markets will definitely advance. Five9 was actually formally shown with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s commitment to innovation, especially its own vision for combinationing artificial intelligence Professionals and also AI-empowered Person Agents, is setting a new specification for how organizations can easily provide hyper-personalized and also seamless consumer expertises, said Jim Lundy, Founder, Chief Executive Officer and Lead Professional, Aragon Investigation. This award and file id improves Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the provider presented brand-new innovations, featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Professionals, that completely transform the means business move toward CX, driving better end results for each clients and agents. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, delivers a comprehensive suite of answers to electrical power AI-elevated customer adventures that deliver much better business outcomes and Take Joy to CX.
Our merged cloud-native offering makes it possible for hyper-personalized client experiences and also additional equipped employees, creating every customer communication more hooked up, simple and easy, and also individual. Relied on through 2,500 +clients and 1,400+ companions around the globe, Five9 unites the electrical power of artificial intelligence, our platform, as well as our folks to drive AI-elevated CX.For more details, browse through www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Liberties Scheduled.
The id of an Aragon Analysis award champion is actually not a recommendation through Aragon Research study of any provider, item, or service. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What major awards carried out Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Contact Centers and was actually named a Leader in two Aragon Analysis Planet documents: AI Broker Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025.
What brand new AI products performed Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to change customer expertise control.Just how does Five9’s( FIVN )NEW CX vision effect customer care? Five9’s brand-new CX vision blends AI Professionals along with AI-empowered Individual Representatives to provide hyper-personalized, effortless clientadventures while lowering expenses as well as strengthening performance.
What was Five9’s( FIVN) key role in the Aragon Study Planet 2025 report? Five9was actually positioned as the best critical vendor in the artificial intelligence Agent Platforms in the ICC, 2025 document, recognizing their critical eyesight for AI-driven innovation in CX. When performed Five9( FIVN) get the AragonResearch Advancement
Honor
?
Five9 was actually formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.